At Gurukulam Music Academy (“we,” “our,” “us”), we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, access our music content, register for events, or enroll in our courses.
By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
We collect different types of information to provide you with the best possible experience:
a) Personal Information
Full name
Email address
Contact number
Billing address & payment details (for purchases and subscriptions)
b) Account Information
Login credentials (username, password)
Subscription plan details
Preferences (favorite tracks, playlists, language settings)
c) Event Registration Details
Workshop or event selected
Participant details (name, email, phone number)
Payment status
d) Technical Information
IP address
Browser type and version
Device type and operating system
Referring websites and pages visited
e) Usage Data
Songs and videos played
Downloads
Time spent on the platform
Interaction with different features
How We Use Your Information
We use the collected information to:
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Provide, manage, and improve our music and learning services
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Process event registrations, ticketing, and subscription payments
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Personalize music recommendations and course suggestions
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Communicate updates about new releases, upcoming events, and offers
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Send invoices, receipts, and service-related notices
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Respond to customer inquiries and technical support requests
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Prevent fraudulent activities and ensure platform security
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Comply with legal requirements
Sharing Your Information
We will never sell your personal information. However, we may share data in these cases:
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With Service Providers: Payment gateways, hosting providers, analytics tools, and customer support platforms
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For Legal Compliance: To meet legal obligations or respond to government requests
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Business Transfers: In the event of a merger, acquisition, or sale of assets
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With Consent: If you authorize us to share information for collaborations or promotions
Cookies & Tracking
We use cookies, beacons, and similar tracking technologies to:
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Store login sessions
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Save user preferences (volume, playback settings, theme)
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Analyze site performance and improve features
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Track promotional campaign success
You can disable cookies through your browser settings, but some site features may not function correctly.
Data Storage & Security
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All sensitive payment data is encrypted using SSL technology.
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We store data on secure servers located in [Hosting Location].
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Access to personal data is restricted to authorized personnel only.
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While we implement strict measures, no internet transmission is 100% secure.
Your Rights
You have the right to:
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Request access to the personal data we hold about you
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Update or correct your information
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Request deletion of your account and data
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Opt-out of marketing emails at any time
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Restrict processing of your data in certain situations
Music Content & Copyright
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All songs, videos, and karaoke tracks on Gurukulam Music Academy are protected under copyright law.
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Unauthorized downloading, redistribution, or public performance is strictly prohibited.
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Licensed tracks are available for personal use only.
Third-Party Services
Our platform may include links to external sites such as YouTube, Spotify, or payment providers.
We are not responsible for their content or privacy practices.
Children’s Privacy
Our services are not intended for children under the age of 13 without parental consent.
We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with the “Last Updated” date modified.